We are proud to announce that Infinity has for the third time in a row, won Feefo’s Platinum Trusted Service Award. This endorsement showcases our unique customer service prowess and high satisfaction ratings that have become our hallmark in recent years. Feefo gives this Platinum service award to businesses that maintain its Gold standard for three consecutive years or more.
This recognition by Feefo is given to businesses that have consistently displayed the ability to provide excellence and outstanding service to customers. Infinity Group has received this award for our dedication to quality service delivery and commitment to a strong value proposition for customers.
At Infinity, we are dedicated to putting our customers at the forefront of all our operations to ensure they get the best from our packages.
Steph Heasman, Director of Customer Success at Feefo, praising Infinity said, “Congratulations on winning the Platinum Trusted Service Award! The Trusted Service award has always been about recognising companies that go way beyond the norm in customer experience and generate great feedback from happy customers, well done to the team at Infinity Group for achieving the Platinum Award this year.”
Rob Young, Chief Executive Officer at Infinity Group also stated, “As an IT support company, customer service and quick response times are critical to our success. We are therefore pleased to win this Platinum Trusted Service Award for the third year running which recognises our commitment to these key elements and highlights the hard work and ongoing focus to improve our customer service. There are very few Microsoft Gold Partners who have achieved the Platinum standard. Our Service Desk team have been on top of their game in ensuring that our customers receive nothing but excellence. We are proud of this achievement and look forward to delivering and maintaining a high standard of service to our clients.”