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Managed IT services and solutions designed to transform your business
A Managed Service Provider (MSP) remotely manages the IT infrastructure of another company, Infinity Group are one of the leading managed service providers in the UK that provide a wide range of managed IT services, these include:
Specialist IT Consultancy
Our Consultancy team have specialist knowledge across the Microsoft product stack which includes Microsoft 365, Dynamics 365, Azure and also Sophos and Cisco Meraki.
Good service levels persuade many businesses to switch to our managed IT services
We provide a wide range of managed IT solutions for businesses located across Greater, Central London and South London. Many businesses choose to switch their managed IT services to us to benefit from our high customer service levels.
Customer Service Excellence
In 2019, 2020, 2021 and 2022, Infinity Group were awarded the Platinum Trusted Service Award direct from Feefo in light of three years worth of consistently high customer reviews.
Greenfield IT can provide your business with a range of IT services and cost-effective technology solutions.
Managed Services
Whether your in-house IT staff need help, or you want to outsource all of your IT, Greenfield IT’s Managed Services can take care of regular infrastructure monitoring and management, freeing up your staff to focus on higher-value projects.
Business Continuity
If you are unprepared for an IT disaster, the consequences for your business’s operations and bottom line could be significant. Greenfield IT can take the headaches out of disaster-proofing your business, with expert and reliable technologies and solutions that work.
IT Security
Trying to keep up with IT security can be confusing and frustrating for business owners – but the results can be devastating if you don’t have effective and up-to-date security procedures in place. Greenfield IT’s team of experts can simplify the complexities and give you peace of mind that your business is securely protected.
Office 365
Microsoft Office 365 is changing the way that businesses work and is a great tool for increasing work efficiency, collaboration and accessibility. Greenfield IT can support your business to migrate and manage an Office 365 environment expertly and effectively.
Hallmark for 3 years of consistent live reviews
Customer Service Excellence
Why use a managed IT service provider?
If you are an SME in the city looking to outsource your IT, or change your IT provider, our managed IT services in London offer you the expertise and reliability for a fixed monthly cost. We deliver all our managed IT services on a proactive basis with an easy to understand monthly contract with no hidden costs that clearly outlines the agreed SLAs.
Fully managed IT support services
As a leading managed IT service provider in London, Infinity Group manage the majority of IT services for our clients, this includes IT Infrastructure, end user systems alongside software applications and of course IT Security.
Our large service desk mirrors today’s working patterns
Our large UK Service Desk is proud to provide on average 5 min call response times, meaning you can speak directly to an Engineer within one minute. This sets us apart from other managed IT service providers in London and saves our customers having to wait a long time to get all their managed service issues resolved.
Remote working IT services in London
During these changing times, we also provide a range of flexible IT Support contracts and managed IT services to support your business needs both in the office and to support all staff working remotely.
Customer Service
Service Desk
Performance
1min
Average call response time
71%
First contact fix rate
96%
Customer satisfaction